Privacy policy
Introduction
At DeCreea, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, place an order, subscribe to communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information You Provide
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
- Customer service inquiries
- Information submitted through forms or subscriptions
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Referral source
- Website activity and interactions
This information helps us improve website performance and customer experience.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Maintain website security
- Respond to inquiries
- Send promotional communications if you have opted in
We do not sell your personal information.
3. Payment Processing
Payments are processed through trusted third-party payment providers.
DeCreea does not store full credit card information on its servers.
Please review the privacy policies of payment providers for information regarding their practices.
4. Sharing Information
We may share information with trusted service providers that assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing platforms
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Measure website traffic
- Analyze website performance
You may adjust your browser settings to refuse cookies, though some website features may not function properly.
6. Marketing Communications
If you subscribe to receive updates, promotions, or newsletters, we may send marketing communications by email.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal obligations
- Resolve disputes
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. California Privacy Rights
California residents may have rights under applicable privacy laws regarding access to, correction of, or deletion of certain personal information.
To exercise these rights, please contact us using the information provided below.
DeCreea does not sell personal information.
10. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us through the contact information provided on our website.